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There's many types of Support.

Chances are you will compare features of various software packages before you make your purchase. Understanding the types of support we provide is the critical difference in comparing our software and hardware to others. What can easily be taken for granted is a vendor's definition of "support". At System Data Resource, our technical support staff is ready available from 7:00 a.m. to 9:00 p.m. seven days a week except designated holidays, for any questions you may have.

SDR is committed to providing the highest quality state of the art hardware & software solutions. Our support center is designed to reinforce this commitment.

MAINTENANCE

Questions are answered through our technical support center. Through our Support System; System Data Resource will ensure you that you will receive timely answers. The support center can also optionally access your system directly to conduct remote services.

HARDWARE & SOFTWARE

Our highly experienced professionals are able to provide you with expertise from full project implementation to individually projects as well. We believe the best way to serve your needs is through enhanced Customer Service.

At System Data Resource we're more than a solution provider - we work hard to become your business partner - working with you to provide the best solution possible for your business needs. We care deeply about your success and we know that superior customer service is the key to our success.

PROJECT MANAGMENT

Our approach to Project Management is focused on understanding the needs of our customer and the project at hand. An assigned project manager will oversee the project from inception to completion with detailed attention and communication through every step to ensure a successful launch.

TRAINING INSTALLATIONS

Education is the key to successful and rapid rollouts. Our training installation experts will educate your staff on the setup, daily operation and basic maintenance of your system.

TECHNICAL SUPPORT

For issues directly related to product functionality, errors or device compatibility, please contact the software developer directly. The developer's product support address may be listed on your notification email, or can be found on the product's information page at in our PDA Documentation Section.

For any further questions, please, contact us at support@systemdataresource.com.

For any questions regarding your order, please contact sales@systemdataresource.com.